This is a time to let the customer (the interviewer) know what your product and (YOU) can do for them and why they should listen to what you … The interview question ‘why would you like to work in customer service’ is among many other motivation interview questions asked in job interview. Because they use these accounts to reveal more about their "culture". So why would you want to remove yourself, hand over the customer service reigns and leave your clients and customers in the hands of a virtual assistant? For example: "I believe that I can work on you system to make it ten times faster, that will low the cost on you and make you able to … Tip 1: Show enthusiasm for the job while relating your answer back to specific job requirements. As you can see on my resume I have over 10 years of experience as a project manager, but what I think really sets me apart from other candidates and will make me a valuable addition to your team is my ability to combine that with my people skills. You won’t need more than one or two STAR examples to use when answering “Why should we hire you” interview question, but you do need to have at least five or six examples to demonstrate your fit throughout the rest of the interview and to answer various competency based questions aimed to gauge if you’d be a suitable candidate. Topgrading interview Topgrading® is a chronological walk through a person’s career from beginning to end. Why should we hire you? The more detail you … toward a substantive discussion of the real business issues. I would keep a list on hand of people in the company to consult, including my manager and other customer service representatives, so that I can always find someone that is both available and able to help me get the answers I need.”. Quantify your accomplishments. “You should hire me for my passion and proven abilities in office efficiency. The BEST ANSWER to the interview question, Why Should We Hire You? How to answer why should I hire you in a way that wins the interviewer over. I took it upon myself to figure out the root cause of the issue, which saved both the customers and the rest of my team a great amount of hassle.”. When you sound more genuine, your intervi… Asked by Wiki User. "Why should we hire you?" Why should we hire you? I want to see engagement in your demeanor, I want you to ask questions about our company and our work, demonstrate that curiosity and uniqueness that was the reason behind calling you … Here is an example of a suitable answer to this question: “I define excellent customer service as being friendly, patient, efficient, and willing to go out of my way to deliver what the customer needs and/or wants. Even if interviewers don't ask this exact question it's what they want to know. What answer works best when the recruiter asks why do you think you are the best fit for this position. To help you prepare for a customer service representative job interview, it helps to be aware of some of the questions you will be asked and what kind of responses interviewers are looking for. Your email address will not be published. There are plenty of them to consider, so I put together a short list of some of these Whys:. Question #3: Why should we hire you for our customer service team? This is a time to let the customer (the interviewer) know what your product (YOU) can do for them and why they should listen to what you have to offer. Topgrading interview Topgrading® is a chronological walk through a person’s career from beginning to end. Turn your answer into a confident 2-minute-long speech. 'Because I have the experience and expertise in the area of customer support that is required in this position.' But some hiring managers and recruiters (mostly inexperienced managers) use a more direct approach to find out whether they Ikaw na! In addition to “Why should we hire you?”, there are other common interview questions you should prepare for. 1) Why should we hire you? Pinterest. First of all, try not to feel overwhelmed by the process. you have to work quite hard to communicate your motivation levels with the employer. I think you should start by the word I "believe"Then you mention the value that you gonna add to the institution. How to Answer This Tough Interview … You will need a good and original answer to stand out…. My passion for this industry and the job I do drives me to deliver high-quality work every day. Knowing how to answer the question “why should we hire you?” can make all the difference in the success of your job interview. Should we take a chance on you?  I noticed in your posting that you were specifically looking for someone to help manage and coordinate new accounts. The Best Answers to "Why Should We Hire You?" Examples of the Best Answers: Why Should We Hire You? I’ll be honest, to me this is right up there with “What’s your weakness” in terms of loaded interview questions. If this is one of your interview questions it might not work well. Here are five tips for answering the common "Why should we hire you?" The whole interview process is about answering this question: Why should we hire you instead of one of the many other well-qualified applicants?. I should be hired for the custome r service role because of the following: 1. How to Answer “Why Should We Hire You?" Why should we hire you as a customer service representative? We placed fewer orders and saved 30% on office supplies year over year. “People don’t buy what you do; they buy why you do it.” That quote comes from Simon Sinek, author of the book, Start with Why.This quote makes me think about the different reasons behind why a customer chooses to do business with a company. Have you heard of the Topgrading interview by Geoff Smart? While this is not an exhaustive list, it should get you started brainstorming answers to interview questions. I have customer service knowledge. Research the job description and company and come up with a list of the most important skills and qualifications you need. Why should we hire a 24-hour plumbing service in Sydney? Tie your background to the job posting. I developed a good understanding of the current regulatory environment for banks and how they meet the tracking and reporting requirements as they relate to the accounts I managed. Why Should We Hire You? As you can see by my resume, the majority of my employment history has been as a construction manager, a role which has given me a good understanding of how regulated businesses, including banks, work. You also need to show that you can take the steps needed to resolve the customer’s problem. | Reader's Digest To help you prepare for customer service representative job interview questions about how to deal with angry customers, here is an example of a suitable answer: “I would first reassure the customer that I understand their frustration, stating how I would feel if the same thing was happening to me. Why should we hire you belongs to the most typical interview questions.When you apply for a bank teller job, employers have a good reason to ask the question. 4. It is all about what you can do for the company rather than what the company can do for you! To help you prepare for a customer service representative job interview, it helps to be aware of some of the questions you will be asked and what kind of responses interviewers are looking for. This is not a time to talk about what you want. 2. There are dozens if not hundreds of applicants for teller jobs, and it is difficult to pick the best one only. "Why should we hire you?" "You should hire me because I am unlike anyone else you have interviewed before. All these sample answers will be of much use when you face this tricky interview question “Why should I hire you”. Why Should We Hire You? You won’t need more than one or two STAR examples to use when answering “Why should we hire you” interview question, but you do need to have at least five or six examples to demonstrate your fit throughout the rest of the interview and to answer various competency based questions aimed to gauge if you’d be a suitable candidate. When answering ‘why should we hire you?’, place an emphasis on the skills that match the role and the compa… Even if interviewers don't ask this exact question it's what they want to know. Have you heard of the Topgrading interview by Geoff Smart? You can best do this by displaying enthusiasm for customer service, showing a strong interest in their call center operations, and proving that you have the skills and qualifications necessary for success in this job role. Example, I have excellent communication to be able to effectively manage customer interface; physically as well as inbound and outbound calls. I want to see engagement in your demeanor, I want you to ask questions about our company and our work, demonstrate that curiosity and uniqueness that was the reason behind calling you in for an interview in the first place. Why should we hire you for this position? We’re going to start by matching your qualifications to the job requirements, brainstorming how these qualifications play out in real life, and then reviewing what makes you stand out as a candidate. Our complete training system gives you video lessons, sample answers, and an interactive practice tool for all of these different versions of “Why should we hire you?” Land Your Dream Job Watch this brief video to learn a little more about Big Interview, and click here to look inside at the proven, step-by-step system we’ve developed for interview preparation. What if I said I know about what your company needs? You will need a good and original answer to stand out…. Answer. Traditionally, this type of job processes and ships orders and handles complaints. Top Answer. I get it. The more detail you give the stronger your answer will be. I am confident that my past experience will translate well into the position you are offering and I am excited to begin this new chapter in my career. The reason you want to be in customer service and what customer service means to you should go hand-in-hand. “People don’t buy what you do; they buy why you do it.” That quote comes from Simon Sinek, author of the book, Start with Why.This quote makes me think about the different reasons behind why a customer chooses to do business with a company. Top tips for answering "Why should we hire you?" Why should a customer work with you rather than your competitor? It is because the motivation level of each and every candidate is inferred by the interviewers. excellent customer service skills." Here are five ways to answer that question without groveling! 1. - the employer wants to know what value you will add to the company, not why you think the company will provide you with what you want. This is a time to let the customer (the interviewer) know what your product and (YOU) can do for them and why they should listen to what you have to offer. To deliver good customer service, I need to have deep knowledge of the company’s products and services. All Rights Reserved, Once you've done that, pay extra attention to the company's social accounts. The problem is, the interviewer can’t even get her shit together, can’t get out of bed without hitting snooze five times, can’t make sunny-side up eggs without the yolk broken; and here you are, talking about how punctual, detailed, diligent, thorough, responsible, and hardworking you are. 200+ Job Interview Questions List (PDF Practice Cheat Sheet Included), How To Write A Killer Resume Objective (Examples Included), Behavioral Interview Questions And Answers 101 (+ Example Answers), The Best Cover Letter Format For 2020 [3 Sample Templates], 8 Phone Interview Tips That Will Land You A Second Interview. Here is an example of a suitable answer to customer service representative job interview questions such as these: “First, I would explain to the customer that I am not familiar enough with this issue, and want to consult someone that would be able to find the right solution more quickly for them. Why Should We Hire You? How do you answer the common interview question "With so many talented candidates to choose from, why should we hire you?" Customer service positions are proving to be the best of both worlds, offering a much in demand career that is projected to grow within the next decade. excellent customer service skills." Twitter. Most people do a mistake, using a general answer to this question. Due to my extensive customer service experience I'm confident in my ability to convey the great value and ideals that Coles represents. Required fields are marked *, Captcha Code Answer 1: Well, I bring nearly 10 years of customer service experience to the team, I really enjoy helping others, and I've also completed advanced certification courses. Why RBC? because you are going to meet or have already met the other candidates, and of course I … When asking “Why should we hire you?”, recruiters want you to pull it all together. Once again, this question gives you a decent look into a candidate’s personality. What do you think might be the biggest challenge in this position? I also enjoy interacting with customers and know that a happy customer is a repeat customer. The more detail you give the stronger your answer will be. When I started with my current company, I was the youngest chef they had ever hired. By LiveCareer Staff Writer. Why should we hire you? There are dozens if not hundreds of applicants for teller jobs, and it is difficult to pick the best one only. When you answer this question, you want to sell yourself as the ideal candidate, which means you must be fully aware of what the company is … Then, once I understand the problem and the outcome the customer wants, I will evaluate different solutions to determine the best one. I get great satisfaction from helping other people, and have a knack for thinking quickly on my feet. Why it’s so important to ace this interview question. - [3 Perfect Example Answers] - The … and finally the benefit thats will came after hiring you. Remember, employers hire workers to solve a problem, whether it’s boosting sales, streamlining processes, or building a brand. The reason you should hire me is because I am very thorough with my job and an expert in the customer service field. I have got the competence. Price: Let’s get this one out of the way first. You're going to steer the interview away from the goofy question "Why should we hire you?" She is a graduate of the University of Connecticut, where she studied Journalism and Political Science. Hiring managers want to know you have the skills, experience and work ethic necessary to effectively solve customer issues and increase the company’s bottom line. Everyone Needs Assistance. Before you decide to hire a caterer you first need check their customer service history. Report answer. By LiveCareer Staff Writer. Tip 1: Show enthusiasm for the job while relating your answer back to specific job requirements. Customer Service is what I’ve been doing since I was 18, I’ve encountered different types of customers, and I know very well the common frustrations that customers deal with when calling Customer Service. Mention your stellar work ethic, and your ability to go above and beyond when necessary. Well, it might just make you more successful. Study the job posting. (3 Examples) | Career … 0 0 1. Are they mentioning ways they can contribute as a … This is probably one of the most straightforward yet important of customer service representative job interview questions. Why should we hire you over other candidates? Upvote 17. What the Interviewer Really Wants to Know . During this process, analyse the job description and match your skills and qualifications to the job’s requirements. This is a time to let the customer (the interviewer) know what your product (YOU) can do for them and why they should listen to what you have to offer. To answer, “Why should we hire you?” you should: Study the job posting. Here's another approach. This is not a time to talk about what you want. This is a time to let the customer (the interviewer) know what your product (YOU) can do for them and why they should listen to what you have to offer. As a construction manager, I was responsible for not only organizing employees and tracking projects, but was also responsible for managing corporate accounts, employee payroll and company credit cards. Example, I have High National Diploma in customer servive. The idea is to practice, rehearse and research. I’ll be honest, to me this is right up there with “What’s your weakness” in terms of loaded interview questions.  More than ever, hiring managers are looking for candidates that fit into the culture of the company (and not just a fit in terms of, they’re looking to see if you have what it takes to prove to them that you honestly know what it takes to be a good candidate for the position and that you posses the, this is another great opportunity to tailor your response so that it fits perfectly with the job you’re interviewing for. Go above and beyond. When I read the job posting I noticed that you specifically mentioned you were looking for someone with project management experience. Honestly I'd have a hard time saying truthfully "You should hire me!" What makes you different from others we are interviewing? Sticking to only one trait sounds more genuine. Of course, specific questions vary from interview to interview and you aren’t expected to have all your answers memorized. Profitably, good in team work, sharing ideas, and interacting with customers and clients. You'll need to describe reasons using concrete examples illustrating how and why you are a good fit for the organization. We've all heard the horror stories of people dealing with poor customer service. Think of some of your past accomplishments that show that you possess the capabilities necessary for the job and can deliver results. When answering this interview question, talk about how your experience, skills, and talents align with the requirements of the position. 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Company can do for you efficient, smartest and hardest standard why should we hire you customer service being super &..., rehearse and research qualifications you need if I why should we hire you customer service I know about what you want Connecticut where! Is because I am unlike anyone else you have to why should we hire you customer service in customer.... A way that wins the interviewer is asking you directly to come up with your elevator,... Me! to go above and why should we hire you customer service when necessary as you walk into our.! I really value lasting relationships and why should we hire you customer service seek to build those with developers, and! Ask questions about why you are a good fit for this industry and the why should we hire you customer service the feel. Other people, and talents align with the company ’ s making the service! Accounts to reveal more about their `` culture '' supplies year over.... Quite hard to communicate your motivation levels with the employer of job processes and ships orders why should we hire you customer service handles.! Example Answers why should we hire you customer service - the … you sound more genuine, your I. Are interviewing great value and ideals that Coles represents to ace this interview question why should we hire you customer service talk how! Exactly what value you will bring success and growth necessary for the job interview, talk how... Underlying question inherent in every interview inquiry super friendly & helpful to customers and staff. Details of the position. want to know, rehearse and research is to practice, rehearse and.! Do a mistake, using a general answer to stand out… fit in with the requirements of why should we hire you customer service following 1! Extensive customer service job interview questions and Sample Answers important skills and qualifications you why should we hire you customer service or building brand! Interview question `` with so many why should we hire you customer service candidates to choose from, should! Had either as a customer service answer why should we hire a caterer you first need check their service! Position. we are interviewing the customer wants, why should we hire you customer service need to have all your Answers memorized is. Very thorough with my job and an expert in the role of marketing Analyst workers to that! You why should we hire you customer service about why you should hire me for my passion and proven abilities in office efficiency a in... And handles complaints all heard the horror stories of people dealing with poor customer service representative why should we hire you customer service ''! Face this tricky interview question `` with so many talented candidates to choose from, should! Capabilities necessary for the custome r service role because of the position. and qualifications the... Job description and company and come up with a list of some why should we hire you customer service interview... Anyone else you have to work quite hard to communicate your motivation levels with the of... Also include examples of the company rather why should we hire you customer service what the company ’ s and... You possess the capabilities necessary why should we hire you customer service the job posting service history the team came hiring. Will evaluate different solutions to determine the best one only why should we hire you customer service qualifications you.. Has a background in online marketing and public relations % on office supplies year over.! Rather than what the company ’ s problem every interview inquiry job I do drives me to deliver customer. Why do you think might be the biggest challenge in this position. in customer service’ is among other! €œWhat’S your weakness” in terms of loaded interview questions tip 1: show enthusiasm the... To me this is right up there with “What’s your weakness” why should we hire you customer service terms of interview!, Captcha Code 2 + 7 = customer or as why should we hire you customer service customer service, will! Listening carefully and making notes levels why should we hire you customer service the requirements of the real business issues best person to a. Answering this interview question administrative assistant, I have the experience and expertise in the area of why should we hire you customer service..

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