Simply restart your device. We hope our guide above answers your “why won’t my videos load on my iPhone” question and shows you the ways to get your photos and videos to load up on your iPhone. You may want to delete some of your apps and other content from your device. Make Sure iPhone is Unlocked. You can convert them. Click on Photos after logging-in and you should be able to view your photos. Please see: Try sending the photos or videos that you are unable to open to yourself via Messages. This issue may occur if the Optimize Storage option is enabled on your device (Settings > [your name] > iCloud > Photos). You can also update your device using your computer. In this post, I’m going to go through your why your iPhone’s photos may be taking too long to load. On iPhone running iOS 11, go to Settings > [ your name] > iCloud, and you will see the usage of your iCloud space. If you are having this problem with only some of your photos, you can try to delete then recover to see if this fixes your problem. It is recommendable to sign out and sign in again in the iCloud … Log-in to your account. Stacey Butler is a tech writer at macReports covering news, how-tos, and user guides. That doesn’t mean all your Mac apps work with that format as well though. Product-related questions? If your iPhone does not have enough memory space available to load your content, you will have trouble viewing the content as it simply can’t load the content due to the lack of memory space. Scroll down and check to see if the MMS Messaging switch is toggled on. If you add photos to iCloud on your PC, but you don't see them on your iPhone, iPad, or iPod touch, follow these steps: On your iPhone, iPad, or iPod touch, tap Settings > Wi-Fi. Then press and hold the power button until you see the Apple logo. Check if your Internet connection is working and is stable. Step 3: On the iCloud panel that appears on your screen, tap on the option that says iCloud to open the iCloud settings panel. It will open the iCloud panel for you. Now open Photos again to see you can load the photo. When the video has loaded and you are able to play it, get back to the main interface of the app and try accessing other photos and videos. Cannot Load Photo: There Was An Error Loading This Photo, Fix 1. iCloud servers. I went to the Internal Storage>DCIM. Your photos and videos also have circled exclamation points (!) If you’re unable to load certain photos in iCloud Photos then this article is for you. This deleted photo will go into your Recently Deleted album. Make sure that Wi-Fi is on and your iOS device is connected to the Internet. Next I accessed the iPhone via the File Explorer. You can check if the Photos service is down by visiting the Apple System Status page (direct link). Step 5: Tap on the iCloud Photo Library. There are so many users out there who have a lot of unused content lying on their devices. Are you also having this problem? If you have trouble importing photos from … Scroll down and select Messages. Step 4: You should be able to view the list of your apps along with how much memory space each app is using information on your screen. It is possible that you are having this issue because the photo or video format is not compatible with your iPhone or iPad. https://www.easeus.com/ios-tips/cant-transfer-photos-from-iphone-to-pc.html Let’s check out how to resolve the photos and videos not loading issue on an iPhone: Before you jump onto the actual fixes and get rid of the issue from your iPhone, you may be interested in finding out the cause of the issue on your device. And if there is an update available, follow the onscreen instructions. The optimize storage option saves your content on iCloud and only shows the thumbnails of your content on your device. Therefore, when you request to view a content, it loads up from your iCloud and so takes a bit longer than usual. Open Safari and try to visit a website (yahoo, google, or macreports.com). You can test to see if you have a Wi-Fi connection to the Internet or a cellular-data connection. Download the ones you want to your computer. Find the photo or video that gives this error message. Restart Your Device Method 4: Check Network Connection An Alternative Way: Download Photos from iCloud Photo Library None of these methods will cost you a penny and these can easily be performed on your iPhone without much technical knowledge. You can now view all of your downloaded photos on your computer. If you use a Mac running macOS High Sierra or later, those photos remain in HEIC format because High Sierra can read it. I have an iPhone SE. Your Internet has to be active and stable in order for your iPhone to fetch content over the cloud. Open a browser on your computer and head over to the iCloud website. You may also get “out of storage” errors. Other iPhone and iPad models: Press and hold the power (side or top) button until you see the onscreen power off slider. And this sometimes causes issues like this. When you turn this on, the full resolution of your photos and videos will be saved in iCloud. I just upgraded to Windows 10 two days ago. Import Photos from iPhone to PC with FonePaw DoTrans. Your email address will not be published. Don't worry about anything being lost. Make sure that you have at least 1GB of free space. Tap on it if it is not already. The following teaches how to find out what’s occupying the memory space on your iPhone so you can remove it: Step 1: Launch the Settings app from the main screen of your iPhone. Part 2: Common Solutions for iPhone Photos Not Showing Up in iPhoto/Photos on Mac Update your iPhone or iPad. Sign out and Sign in Back to iCloud. Then save these photos or videos again. What is iCloud ? So if you are ready to fix the photos and videos not loading issue on your iPhone, let’s jump onto the fixes below: As we mentioned before, the main reason of the issue could be that you have turned on the optimize storage option on your iPhone. On your iPhone, navigate to Settings > Cellular and switch on the … Turning this on will save you space on your device. Again open Photos and open the Recently Deleted album. People normally use the optimize storage option when their iPhone is running out of memory space and if that is the case with you, then you may need to free-up some memory space on your device. Reset Location And Privacy. Most likely the media has been deleted from you iPhone if icloud photo library was enabled. Tagged With: Photos, Your email address will not be published. On your device, tap Settings and Cellular or tap Mobile Data, then turn on Photos. In addition to providing you with a high-quality camera, your iPhone offers a great photo management app called Photos where all of your captured content is saved. If you’re experiencing difficulties with the Photos app, then it could be that Photos is having issues with its servers or systems. By signing out of your Apple ID in icloud you will automatically disable icloud photo library. To turn back on, press and hold the power button until the Apple logo appears. iPhone captures some amazing quality photos and videos and perhaps that is the reason many users prefer to use it as their primary camera. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Then, ensure the Download and Keep Originals option is tick-marked on your screen. It appears that some or all of the photos do not seem to download. Update to the latest version of iOS or iPadOS, How To Remove Location Data When You Share Photos and Videos, “System” Storage And What Can You Do To Clear, ‘HEIC To JPEG or PGN’ or ‘JPEG or PNG to HEIC’, Convert Images On Mac, How To Share Photos, Videos, Or Voice Messages in Messages, Edit Button Grayed Out in Photos on iPhone or iPad, Fix, iOS 14 Text Notification Not Working, Fix, “HPDeviceMonitoring.framework” will damage your computer, Fix, What to do if Mail or other Apps Quit Unexpectedly on Mac. He worked as a Senior Technology Director. This article explains how you can resolve this problem. However, sometimes your photos or videos may not be downloaded from iCloud, causing this problem. in the lower right-hand corner indicating that there were problems downloading your photos: When you enable iCloud Photo Library, every photo or video you took will be upload to iCloud. Unplug it from its power outlet, wait 30 seconds and then replug it. Are you having compatibility issues? Every time I tried to import photos using the Windows 10 Photos app, it would begin importing photos but after about 15% it would stop and give me the "Something Went Wrong" message and abort the import process. Step 2: Open the Settings, then tap on your name in the banner that appears at the top. Contact Our Support Team to Get Quick Solution >, Contact Our Support Team to Get Quick Solution >. If there are any issues with your Internet, you may want to reach out to your Internet service provider and ask them to help you fix the issue. If you have any other suggestions, please leave your comment below. Simply, connect your device to your computer with your USB cable, then open iTunes or Finder (if you are using macOS Catalina or later) and go to General or Settings, then click Check for Update. You may also get the “Unable to Share” error message. If you have any apps, photos, videos, or anything else that you don’t use anymore, you may want to get rid of it from your device to free-up memory space and to allow for your photos and videos to load on your device. I’ll be going through the certain reason why and I will also give you a few suggestions on how you could fix this if you keep reading below. If turned on, iCloud Photo Library will also optimize your iPhone storage by deleting photos from your device and downloading them again whenever you view them — this is visible as a circular loading icon at the bottom right of your images. Please try these troubleshooting steps in order. Once you re enable icloud photo library all your media will be gradually restored again from icloud.com. Turn on Photos in Cellular Settings. If the Photos service experience issues or outages, you will see a note explaining the issue. If you are a user whose photos and videos are not loading on your iPhone, there must be some misconfiguration in the settings of your device. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. The best thing for you is to just disable the optimize storage option on your iPhone and the following shows how: Step 1: Launch the Settings app from the springboard of your iPhone. If the site loads, then you have an Internet connection, if not, you can try the followings to troubleshoot: You may be having this photo downloading error because you do not have enough free storage on your iPhone or iPad. And sometimes it does not load the content at all for a variety of other reasons. Required fields are marked *. In the trust this computer prompt, if you accidentally selected Don’t … Step 4: The following screen will offer several iCloud related options. Therefore, when you tap on the content, it keeps on loading and does not show anything. If you are one of the users who has … Delete the photos/videos you do not need to free up space for the sync to cache/utilize and they will appear in iCloud Photos after a few minutes. If you have still not been able to load your content, you may want to access your photos from the iCloud website on your computer. Method 1. This optimization will occur more if you do not have enough space. Ensure You Have an Active Internet Connection. This may take from a few seconds to a few minutes so be patient while it does its procedures. I use a finepix J50 camera. This website is not affiliated with Apple. How to Fix Exclamation Mark on Photos iPhone Sync Your Phone with iCloud. You can then transfer the content from your computer to your iPhone using various ways. In this video we will see how to fix cannot download photo from your icloud photo library error on iPhone. If you find an app in the list that you don’t use but it is using a large amount of your memory space, you should uninstall it on your device to free-up memory. When the users attempt to use the Photos app to open photos or videos, they get the following error message: Cannot Load Photo. See also: Cannot Download Photo: iCloud Library. Once the issue is fixed, you should be able to access your photos and videos on your iPhone. You can check you storage space available under settings>general>manage storage>usage. This website is founded by Serhat Kurt. *Live Photos crashing music app on iPhone 6S: Some users have complained about crashing of the music app on iPhone 6S while taking a live photo. Lately, some of the users have complained that their photos are not loading on their iPhones in the Photos app. As soon as I deleted the app, uploads of photos taken on that iPad resumed, and missing photos that were already on iCloud Photo Library started downloading on the device as well. By navigating around this site you consent to cookies being stored on your machine. Restart your router. Step 2: When the settings app launches, tap on the option that says General and then select the Storage & iCloud Usage option. If your iPhone or iPad stops uploading and downloading photos from iCloud, make sure to check your settings. More iCloud Storage Needed. Sign out/in iCloud Account Method 3. There you go. Then drag the slider. I use the photo … The Photos app shows an Import screen with all the photos and videos that are on your connected device. There could be various factors playing role in the issue and the following are some of the common reasons why your photos and videos are not loading on your iPhone. Now that you know the reasons behind the issue, this section will teach you how you can get rid of the issue using various methods on your iPhone. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Then drag the slider. You will find that you are now able to access all other files as well as they have all loaded-up properly on your iPhone. Tap on the option that says Photos to launch the photos settings panel. Turn on Airplane Mode and wait 10 seconds and then turn it off (Settings > Airplane Mode). Windows provide you a built-in feature to solve the problems related to … The following guide aims to solve the problem so that you don’t have any issues loading your content on your iPhone. Check Your Internet Connection… In that case, your best bet is to load at least one video in your collection and it will trigger all the other photos and videos to load-up. This means you are out of storage space on your iCloud Storage drive. The second solution you are advised to try when there is an error downloading photos from iCloud Photo Library is to check your iCloud storage. Open the Photos app. If the Import screen doesn't automatically appear, click the device's name in the Photos sidebar. Run Apps Troubleshooter. Several users have said that they are unable to view, edit, or share their photos on their iPhone or iPad devices. View and analyze storage information for each app. Furthermore, your iPhone will automatically optimize your library. On your device, go to Settings > General > [Device] Storage. This may fix your problem: Please ensure that your iPhone or iPad is connected to the Internet. This happens to a lot of users who have an iPhone with the less storage option. You can update wirelessly. If you’re trying to use the Photos app over cellular, make sure that Use Cellular Data is enabled for Photos. This video shows you the way how to retrieve your blurred photos and videos on your iPhone. Here is how: Likewise, you can also try the following tips: See also: Edit Button Grayed Out in Photos on iPhone or iPad, Fix, Filed Under: Not working? Go to you’re iPhones settings, scroll down to - Photos - scroll down to - TRANSFER TO MAC OR PC - which most likely is set to - Automatic - all you have to do is switch it to - Keep Originals - and that should solve the problem. If you are one of the users who has kept your content on a cloud-based service, you must make sure you have an active Internet connection when you try to get access to your content. The following is how you do it. If the photos and videos are not fully loading in camera roll on your iPhone, the following guide offers some of the fixes to help you get rid of the issue and for you to load and view your photos and videos on your iPhone. iPhone X, 11 or later, and iPad with Face ID models: Press and hold the volume up (or down) and the power (side or top) buttons until the power off slider appears. After selecting, right click to select the "Export to Mac" to start transferring iPhone photos to iPhoto. Wait for your device to turn off. Then follow the onscreen instructions. Read on to find out how. Wait while the video finishes loading on your device. Step 3: On the following screen, tap on the option that says Manage Storage under Storage to view your storage data. If not, tap it to enable it. Get help if you can't connect to Wi-Fi on your iPhone, iPad, or iPod touch. Here is how: Update to the latest version of iOS or iPadOS. What is going to happen now is your iPhone will download all of your photos and videos from your iCloud account on your device. You can update wirelessly. 2) If you already completed step 1 above, and still have a sync issue. Then try to open them. Sometimes it could be a minor software glitch causing your photos and videos to not load on your iPhone. He holds a doctoral degree (or doctorate) from the University of Illinois at Urbana / Champaign and a master’s degree from Purdue University. You may see a list of recommendations that you may want to follow for optimizing the storage. Convert iPhone photos to a different format on a Mac. Transfer iPhone photos to Mac in one click. If you’re experiencing difficulties with the Photos app, then it could be that Photos is having... 2. This is the most common reason why your content is not properly loading in the Photos app on your device. Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable. There was an error loading this photo. Furthermore, go to Settings > [your name] > iCloud and check to see if you have enough available iCloud storage. Wait for it to do that and then you should be able to access your content in the Photos app on your device. Select all photos you want to import to MacBook, click the "Export to" menu on top of the window. These problematic photos may also display a circled exclamation point in the lower right-hand corner. If this is the case, there is little you can you, the only thing you can do is wait. Apple iOS Mac OS X Reports , Help and News, Last updated on June 19, 2020 By Serhat Kurt Leave a Comment. Go to Settings > General and Software Update. You can use a content transfer app to transfer photos to your iPhone should you wish to do that. Your iPhone converts photos to a format compatible with your computer. When the app launches, tap on any of the videos that you were having issues while loading it. If you have MMS disabled on your iPhone, you won't be able to send or receive multimedia messages like photos, videos, or audio clips. Disable the Optimise iPhone Storage Option. There is a possibility if your iPhone is locked then you may not be … The iPhone exposes a DCIM folder, so it looks just like any other digital camera to software on your PC. Recently Deleted album tip below have complained that their photos on their iPhone or iPad uploading... All loaded-up properly on your PC Team to get Quick Solution >, contact support... 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